2016-2018 – Grant Thornton, Senior Technology Consultant Project lead on multiple public and private sector clients for decision analytics, data warehousing, cybersecurity threat detection, security controls engagements. Served as backend Python developer for State of Utah Department of Transportation. Key projects include:
2014-2016 – Florida Dept. of Economic Opportunity, Application Development Manager Lead solution architect and manager of DEO’s unemployment insurance development activities. Oversaw technology transition from Deloitte to State Agency after $70M benefits modernization implementation. Scrum master overseeing .NET development, change management, and DevOps in fast-paced, agile software development environment. Designed solutions for financial system processing $1B in payments per year. Communicated to executive leadership team and influenced business and IT process decisions. Managed contracts and procurements >$10M, drafted supplemental/legislative budget requests.
2013-2014 – Florida Dept. of Economic Opportunity, Server and Database Administrator Responsible for administering all of DEO’s servers and databases. Performing deployments, devops, security patches, and disaster recovery procedures. Researched and recommended newer technology frameworks to replace or enhance legacy applications. Managed DEO’s contact center solution implementation (VoIP implementation, CRM, and IVR development)
2012-2013 – Florida Dept. of Economic Opportunity, Senior Business Analyst / Project Manager Lead analyst for multiple project tracks on DEO’s $70M benefits modernization project. Lead technical analyst for initial and continued claims workflows, global authentication, and security framework for proprietary .NET/Oracle enterprise application. System administrator and infrastructure lead on VoIP implementation and contact center solution for 750+ agents and staff. Project manager for DEO’s contact center modernization.
2009-2012 – Florida Agency for Workforce Innovation, Government Operations Consultant Responsible for requirements management, creation of use cases, and coordinating application design for UC modernization project. Led UAT testing efforts for UC legacy mainframe application
2008-2009 – Florida Leon County Supervisor of Elections, Elections Systems Consultant Assisted with planning and execution of 2008 presidential election. Trained staff and poll workers on election processes and procedures. Represented main office and fielded media requests regarding early voting, absentee ballots, and candidate qualifying.
2004-2007 Florida State University - Bachelor of Science, Political Science. Minor Economics, Psychology